C-LIGHT Pre/After-sale Service andTechnical Support
C-LIGHT engineers to coordinate sales staff toprovide customers services as follows:
1) update on C-LIGHT new products Monthly.
2) Provide related products pre-sale instructions and recommendations according to customers’ demands in no more than two days.
3) Confirm related products specifications and privatization deals according to customers’ orders requirements within two days.
4) Follow up the usage of products monthly after delivery and make a written report after the sale.
5) Confirm with the client within 3 days and put forward solutions, if the product quality problems occur.
C-LIGHT SFP+ 10G SR Test Report